Privacy policy

Responsible for data processing is:

Corina Müller

Wilhelm Külz Strasse, 36

Erfurt

info@rosarauscher.de

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. ACCESS DATA AND HOSTING

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

HOSTING

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. DATA PROCESSING FOR CONTRACT MANAGEMENT AND CONTACTING

2.1 DATA PROCESSING FOR CONTRACT MANAGEMENT

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been completed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Article 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.2 CUSTOMER ACCOUNT

If you have given your consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further purposes future orders on our website.Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or by using a function in the customer account provided for this purpose. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.3 CONTACT

As part of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR if you voluntarily provide us with this when contacting us (e.g. via contact form or e-mail). . Mandatory fields are marked as such, since in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit about which we inform you in this statement.

3. DATA PROCESSING FOR SHIPPING PURPOSES

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work together with these partners: technical service providers, banks, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment is required. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSES OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

If necessary, we give our service providers additional data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a weighing of interests.

5. ADVERTISING BY EMAIL

5.1 EMAIL NEWSLETTER WITH SUBSCRIBE

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

5.2 NEWSLETTER DISTRIBUTION

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Our service providers are based and/or use servers in the US and other countries outside of the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

6. COOKIES AND OTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm =en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web -preferences/#cookies]

If you have consented to the use of the technologies in accordance with Article 6 (1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. SOCIAL MEDIA

7.1 INSTAGRAM SOCIAL PLUGINS (BY META)

Social buttons from social networks are used on our website.These are only integrated into the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser There you can, for example, press the Like or Share button.

7.2 OUR ONLINE PRESENCE ON INSTAGRAM (BY META)

If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 lit Automatically collected and stored for advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the providers linked below. If you still need help with this, you can contact us.

Instagram (by Meta) [http://help.instagram.com/519522125107875] is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") Platforms Ireland automatically collected information about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

8. HOW TO CONTACT US AND YOUR RIGHTS

8.1 YOUR RIGHTS

As a data subject, you have the following rights:

* in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;

* in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;

* according to Art. 17 DSGVO the right to request the deletion of your personal data stored by us, provided that further processing is not required

* to exercise the right to freedom of expression and information;

* to comply with a legal obligation;

* for reasons of public interest or

* is required to assert, exercise or defend legal claims;

* according to Art.18 GDPR the right to demand the restriction of the processing of your personal data, insofar as

* the accuracy of the data is disputed by you;

* the processing is unlawful but you oppose its erasure;

* we no longer need the data, but you need it to assert, exercise or defend legal claims or

* you have objected to the processing in accordance with Art. 21 GDPR;

* according to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

* according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests, which outweigh the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the assertion, exercise or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

8.2 CONTACT OPTIONS

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Data protection declaration created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].